Managing maintenance, compliance, and sales across a property portfolio through email, spreadsheets, and disconnected vendors makes it hard to prove — to boards, regulators, and beneficiaries — that every property is being properly cared for.
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Overdue compliance
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Certificate gaps
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Manual chasing
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The OnDeed Solution:
Every property, every certificate, and every stakeholder — managed and evidenced on one governed platform, portfolio-wide.
OnDeed Manages Your Risk
OnDeed gives trustees complete oversight of every property, every certificate, and every interaction, removing headcount.
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Operations Management
Every task and every stakeholder in one place. Every certificate, licence, and job record. Trades, agents, valuers, legal, and beneficiaries all work inside the same platform, against the same record.
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Management Reporting
A live dashboard monitors performance against SLAs and KPIs, with all stakeholder communication occurring inside the platform and a complete log of every action on every property file. Full data visibility enables management to make quality decisions.
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Additional Efficiency
Selected estates with capable owners can be empowered to self-manage, with control maintained via delegation — enabling full outsourcing and visibility across a complete, end-to-end process (all while reducing FTE)
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Governance & Compliance
Complete history logs against every property provide full evidence for any regulator or beneficiary inquiry, alongside loss-of-life compliance — smoke alarms, pool safety, and RCDs — tracked and certified.
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Up to 90% Workload Reduction
Smart automation handles repetitive tasks so your people focus on decisions, not administration.
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Live KPI & SLA Reporting
Real-time performance dashboards with customisable visibility for every stakeholder across the entire portfolio.
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Three-Screen Simplicity
Dashboard, Details, and Reports. Your entire operation on three intuitive screens.
How It Works
Managed End-to-End
OnDeed’s centralised platform manages and complies properties all in one place — anywhere in Australia — and coordinates the entire sale process, seamlessly.
Compliance Process
1
Obligations Scheduled Ahead
OnDeed maps every compliance obligation across the portfolio and schedules it in advance. Bookings are made days ahead of the due date, so nothing runs to the wire.
2
Due Diligence on Every Property
OnDeed conducts due diligence on each property to establish what is required and when — smoke alarms, RCDs, pool certificates, and fiduciary valuations, etc.
3
Property Access
The platform engages continually with every property contact and access contact, sending consistent reminders through to the day access is required — so entry is straightforward on the correct day and time.
4
Inspections & Certification
OnDeed engages licensed inspectors, completes the work, and issues certification with recommendations where remediation is required.
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Certificates in One Place
OnDeed holds every certificate, licence, and insurance record against the property file — one place, easy to find, audit-ready.
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Live Dashboard
The dashboard shows compliance status for every property in real time — current, completed, upcoming, and overdue — per user.
Maintenance Process
1
Recurring or Ad-Hoc Work Raised
OnDeed manages both planned recurring maintenance and responsive ad-hoc requests, triaged and actioned from the same platform.
2
Multiple Quotes, Always
OnDeed always collects multiple quotes for every job. Work is awarded on best value, with the full quote history retained against the property.
3
National Trade Network
OnDeed engages trades from its existing network of trusted and verified suppliers across the country and/or we can engage with your own preferred suppliers
4
Supplier & Licensing Management
OnDeed manages the vendors: licensing, insurance, and accreditation checks are verified and monitored on an ongoing basis.
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Property Access
The platform engages continually with every property contact and access contact, sending consistent reminders through to the day access is required — so entry is straightforward on the correct day and time.
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Live Dashboard
Every job, quote, approval, and completion is tracked live on the dashboard, with a complete history against each property.
Sales Process
1
Indicative Value
OnDeed conducts initial appraisals using desktop research or roadside inspection to give a quick indication of the property’s value.
2
Real Estate Agent (REA) Engagement
OnDeed runs a multiple-quote tender and appoints the best-value, best-performing agent on a tender or fixed-fee basis. Agents provide a Competitive Market Analysis (CMA).
3
Property & Contents Valuation
OnDeed engages accredited valuers to conduct an accurate valuation of as-is and as-if-complete values. Content valuation services are also available.
4
Property Renovation & Maintenance
OnDeed engages and manages all trades to completion, always securing multiple quotes per trade for the best outcome for all stakeholders.
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Marketing & Property Sale
OnDeed facilitates preparing the property to take to market via Auction or Private Treaty, providing weekly progress reports throughout.
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Live Dashboard
Appraisals, agent appointments, valuations, works, campaign progress, offers, and settlement are all tracked live on the dashboard, with a complete history against each property.
The Ecosystem
Every party in the process operates directly inside OnDeed — connected, tracked, and accountable.
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Every stakeholder on one platform
All tasks, all data, and the complete evidence trail in a single operational environment. No handover gaps, no information silos, no emails disappearing into inboxes.
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Tasks automated and delegated with precision
Routine tasks run automatically. Human-required work appears in the right person’s queue at the right time — guided by built-in policies and procedures from day one.
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A competitive moat built into the platform
Our ecosystem approach is the foundation of our governance framework and future AI capability. The more stakeholders on the platform, the more powerful and accurate the data.
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Five-minute onboarding for every new party
New stakeholders join in minutes — no training manuals, no IT projects. The platform guides every action, so expertise follows the workflow automatically.
Results That Speak
“
OnDeed took a process that relied on dozens of emails, phone calls, spreadsheets and manual follow-ups and turned it into one clear, trackable workflow. We now know exactly where every matter sits, what needs to happen next and who is responsible. The difference in speed, visibility and control is night and day.
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Matthew Harrington
Territory Private
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OnDeed gives us visibility across the entire process from start to finish. We can see where every matter is up to, what has been completed, what is outstanding and the history behind every decision. For an environment where transparency and accountability are critical, that level of oversight is extremely valuable.
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John
SA Government
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What impressed us most about OnDeed is that it didn’t just digitise our existing process — it fundamentally improved the way the process works. Tasks are clearer, information is easier to find, accountability is built in and management has visibility across everything in real time. It’s set the standard for how we run our enforcement matters.
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Gavin Stuart
Bartier Perry
70%+
Workload reduction reported by clients
5min
Average time to onboard a new stakeholder onto the platform
100%
Customisable visibility across all assets and portfolios, end-to-end
Trust & Security
Built from the ground up for the most regulated industries in the world — where governance isn’t optional and every decision must be defensible.
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Penetration-Tested Security
Enterprise-grade cybersecurity with regular penetration testing to meet the highest institutional and government standards. All data is hosted and protected within Australia.
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Full Evidence Trail
Every task, decision, and document is logged and auditable — providing a complete compliance record at all times, for every party.
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Internal Dispute Resolution
Built-in dispute resolution capability ensures regulatory compliance is maintained end-to-end, not retrofitted as an afterthought.
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Granular Delegation Controls
Set different access levels and spending delegations for each client or stakeholder — all managed and auditable from one platform.
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System Integration
Connects seamlessly to your existing infrastructure via secure API integration — protecting current technology investments while unlocking the full value of the OnDeed workflow.
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Built for Scale
From a handful of users to thousands of stakeholders, hundreds of thousands of tasks, and millions of files — OnDeed performs at scale without compromising speed, accuracy, or governance.
Get Started
Our team will walk you through a real, working demonstration of the maintenance, compliance, and sales workflow, tailored to your trust structure.